Welcome to Teliax Support.
To submit a request, click here.
For Teliax network status, please visit status.teliax.com.
- ★ Adding a credit card to your Ivy account
- ★ IVY Quick Start Guide
- PBX Losing Connectivity Over The Weekend? Set The Contact IP.
- Ivy migration guide: Getting from Dashboard to Ivy
- Ivy troubleshooting
- Reset your Ivy password
- ★ Asterisk SIP trunk settings
- Forwarding Router Ports to your SIP Device
- About caller ID name and number
- Closing your account
- Codec and ptime selection
- Configuring Linksys or Sipura ATAs
- ★ How does the verification process work?
- Accessing Dashboard
- Email Notification Thresholds
- Dashboard Management
- Accessing Dashboard Features
- Dashboard Setup
Support InformationOpen Hours:
Mon - Fri 8am-5pm MT
Open a new request here
or email firstname.lastname@example.org
Follow @teliax on twitter
For after-hours support press 9 at the prompt.
Mon 5/30/16 - Memorial Day
Mon 7/4/16- Independence Day (obs)
Mon 9/5/16 - Labor Day
Thu 11/24/16 - Thanksgiving
Fri 11/25/16 - Thanksgiving
Mon 12/26/16 - Christmas